Clinical FX strives to provide a reliable and transparent ordering experience.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may vary depending on:

• product availability
• order volume
• shipping carrier schedules\

Customers will receive a tracking number once an order has been shipped.

Shipping

Clinical FX ships to locations where products are legally permitted.

Shipping times vary depending on:

• destination
• carrier
• shipping method selected

Clinical FX is not responsible for delays caused by shipping carriers, customs processing, or weather conditions.

Order Accuracy

Customers are responsible for providing accurate shipping information when placing orders.

Clinical FX is not responsible for packages delivered to incorrect addresses provided by customers.

Returns

Due to the nature of peptide-based and bioactive products, all sales are generally considered final once an order has been processed.

Returns may be considered only if:

• the product arrives damaged
• the incorrect product was shipped

Requests must be submitted within 7 days of delivery.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact:

support@clinicalfx.com

Include:

• order number
• photos of the product
• description of the issue

Clinical FX will review the request and determine appropriate resolution.

Refunds

Approved refunds will be issued to the original payment method.

Refund processing time may vary depending on the payment provider.

Contact

For questions regarding shipping, returns, or orders:

support@clinicalfx.com